🔒The Caisey Confidentiality Layer – Casefriend

e-mail Insights includes a built-in confidentiality layer that prevents sensitive or inappropriate content from being summarized.

This ensures that AI outputs remain aligned with legal, ethical, and professional obligations.

🔒 Why This Matters

Not every e-mail in an attorney's inbox is relevant to a Case. Some e-mails may discuss internally confidential information, such as :

Not all of this content should be surfaced, summarized or even made available to an AI system.

Casefriend+Caisey isolates those e-mails so you can focus on what is important to your case.

Attorney Commentary

Internal evaluations or opinions about cases or personnel. Whether positive or negative, internal discussions about attorney performance may not be Case relvant.

Internal-only Communication

Instead of a summary, you may see:

Each includes a short explanation of why the content was excluded.

❓Q: Why was my e-mail not summarized?

It likely contained sensitive or internal content that was intentionally excluded.

❓Q: Can I override the confidentiality layer?

Yes. You can right-click any Internal/Confidential e-mial to make it available to Caisey.

❓Q: Does this affect case visibility?

No. The e-mail remains accessible, it is simply not summarized.

Casefriend is committed to protecting your clients’ information and preserving the integrity of the attorney-client relationship.