e-mail Insights gives you a case-aware view of your inbox, powered by Caisey. Quickly understand what matters, what requires action, and what can wait.
What You Can Do
Review Caisey summaries of incoming e-mails
Identify Action Items extracted from communications
Filter e-mails by Inbox, Insights, Linked, and Unlinked
Prioritize your day based on actionable content
How It Works
Select a filter such as Action Items or Insights
Review the Caisey summary for each e-mail
Expand items to view additional context
Best Practices
Use Action Items as your daily priority list
Rely on summaries to reduce time spent reading long threads
Move to desktop for full e-mail drafting and sending
Important Notes
Replying and composing e-mails is not supported on mobile
This screen is optimized for review and prioritization
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