Built-in Accountability That Keeps Attorneys Billing in Real Time

Casefriend’s built-in Time & Expenses tools help workers’ compensation defense firms recover more billable time by linking entries directly to Events. Unlike traditional billing systems, which often rely on disconnected third-party tools, Casefriend keeps time capture inside the case management workflow, ensuring entries are tied to actual work performed.

This means time entries meet client guidelines when created, not at the end of the month, keeping attorneys accountable day to day and reducing write-offs.

Billing Snippets

❓Q: When Do I use a Billing Snippet
📝A: Use a Billing Snippet to quickly create a Time Entry or Expense using values that meet your client’s billing guidelines. Snippets are managed by your firm's administrator.

📘Learn more about Snippets here.

Billing Snippets are at the core of accountable Time & Expenses in Casefriend. They are pre-written, client-compliant time entries based on your firm’s billing policies and the specific requirements of each client. Snippets can be pre-configured by your firm administrator to reduce the time attorneys spend manually entering billing details.

Each Snippet includes:

• A pre-approved Billing Description
• L&A codes (Legal & Administrative codes)
• A default time value
• Optional Case or Event-specific information

Using Snippets ensures consistency, reduces redlines, and improves billing recovery—so attorneys can focus on legal work, not formatting billable time.

Time & Expenses

❓Q: How do I create a Time Entry or add an Expense in Casefriend?
📝A: Open or create an Event, click the Time Entry tab and select New Time Entry 

📘Learn more about creating Time Entries here.

The quickest way to create a Time or Expense is by using your firm's snippet IDs. Enter the Snippet ID, verify all values and click the Save button. 

💡Pro tip: The fastest way to create a Time Entry is to right-click and Event and select Add Time Entry.

For Power Users: My Timesheets

❓Q: When do I use My Timesheets?
📝A: Use My Timesheets to create or edit Time Entries without using Snippets or linking to specific Events.

My Timesheets is designed for advanced users who need flexibility in how they record time. It allows you to:

• Review and edit time entered on previous days
• Create Time Entries that are not associated with an Event
• Enter time manually without using a Billing Snippet

⚠️ Note: Billing Snippets are fundamental to accountable time entry in Casefriend. For this reason, your firm may restrict or prohibit the use of My Timesheets for creating new entries. You should review with your firm administrator before using My Timesheets.