❓ Why It Matters

Strong passwords protect your firm’s data and client information. According to Norton, “More than 80% of confirmed breaches are related to stolen, weak, or reused passwords.” Setting a secure password is your first step to using Casefriend safely.

Source: Norton Password Statistics

✅ Best Practices to Protect Your Firm's Data

• Set your own password at initial login using the link sent to your email.
• Never share your Casefriend password—it’s unsafe and violates your firm’s Casefriend Agreement.
• Change your password regularly to reduce risk.
• Use your browser’s built-in strong password generator for unique, secure passwords.

🛠 How to Change Your Password

You can update your password in two ways:

🔑 Option 1: From the Login Page

• On the login screen, click Change Password (below the Sign In button).
• Enter your Casefriend email address.
• Check your inbox (and junk folder) for an email from Casefriend.
• Click the link in the email to set your new password and log in.

⚙️ Option 2: From the My Settings Screen

• Click your profile image and select My Settings.
• On the My Settings page, click Change Password.
• Enter your new password and click Change Password.

💡 Pro Tip

If you use Microsoft Edge or Google Chrome, right-click in the password field and select Suggest Strong Password for an auto-generated secure password.
Learn more about strong passwords →